Frequently Asked Questions

Find answers to frequently asked questions about our Clinical Trial Services offering below or please contact us. We’re here to help.

How can you help me with my clinical trial?

We offer manufacturing, packaging, storage, distribution and labeling solutions that enable ultimate oversight and integration of your clinical supply chain activities in order to maximize trial flexibility and performance. From over-encapsulation to packaging and ultimately the distribution of investigational products and supplies to investigator sites, our integrated services support every detail of your clinical supply chain seamlessly and cost-effectively.

Absolutely. No study is too small. One of our largest areas of growth over recent years has been in early phase drug development. Scalability is the key and we pride ourselves on this as we look to partner both near and long term with our customers. Expertise and commitment, procedures, quality systems and technological innovations are the same no matter how big or small your trial.

Absolutely not. We can partner where needed in support of your clinical trials. Our experienced team of supply chain professionals can assist with specific requests, from multiple locations worldwide. From clinical packaging to storage and from global distribution to comparator purchasing, a Clinical Trial Services specialist can assist you with your specific clinical trial needs.

You are welcome to complete our contact form, or contact us by phone at any one of our locations.

We have numerous locations around the globe, strategically situated to support the conduct of clinical trials. Our U.S. headquarters is located in Durham, North Carolina.

We support trials in all global locations. Our strategically placed facilities and depots around the globe ensure that we are able to devise a supply chain solution that addresses both the regional and country level requirements of your clinical programs. Our experienced logistics team brings unsurpassed experience to the challenges associated with shipping investigational product across the globe.

We maintain a team of qualified professionals who bring a depth of experience within the cGMP setting. Their broad range of experience auditing manufacturing sites worldwide ensures appropriate levels of cGMP along the critical path of your clinical protocol by ensuring successful QP declarations and applications in the European Union through our quality units and qualified persons.

In addition to our services in primary, secondary packaging and distribution, we also support manufacturing, comparator purchasing and drug sourcing activities. Our suite of services has been developed to support the continuum of supply chain needs within a clinical trial setting. Contact us for further details on these services.

We have a network of facilities around the globe. We continuously monitor our resources and capacity levels to service our customers’ needs. In recent years, we have added significant capacity to our Allentown, Basel, and Horsham facilities, and opened facilities in China, India, Japan, Latin America, Russia and South Africa.

Yes, we have significant experience in secondary packaging of items such as syringes or vials, but do not currently have aseptic filling capabilities. This type of work is subcontracted to preferred providers.

Yes, our facilities are cGMP compliant.

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